Privacy Policy
Last Updated: September 4, 2025
At TrueSignal, we take your data privacy seriously. Our platform is designed to surface your business's trust signals without exposing sensitive personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep your data safe.
Information We Collect
We may collect and process the following types of business data:
- Job volumes by service area
- Service categories offered
- Years in business
- Repeat customer rates
- Licensing, insurance, awards, or certifications
- Other credentials you choose to provide
We do not collect, store, or publish customer PII such as names, addresses, phone numbers, emails, or payment information.
How We Use Data
The data we collect is used to:
- Structure operational and credential data into AI-readable trust signals
- Publish those signals on your designated trust page or subdomain
- Continuously refresh and update the signals for accuracy
- Provide aggregated, anonymized benchmarks across industries
We never sell, rent, or share your data with third parties.
Data Ownership
- You always own your data
- TrueSignal processes it only for the purposes stated above
- You may request deletion or disable visibility of your data at any time
Security
We follow industry-standard practices to protect your data:
- Encryption in transit (TLS 1.2+) and at rest (AES-256)
- Access controls based on least-privilege principles
- Continuous monitoring for vulnerabilities
- Regular reviews of our security protocols
Your Rights
You may:
- View, update, or remove your business data at any time
- Contact us at privacy@usetruesignal.com for assistance
Policy Updates
We may update this Privacy Policy as our services evolve. If material changes are made, we will notify you directly.